- We do not collect personally identifiable information from children under the age of 13 without parental consent.
- We may collect personally identifiable information as necessary to provide you the services you request.
- In some cases we may ask you to generate a username and password and/or ask you to provide information such as your birthdate, your child’s age, gender and platform preferences and may combine such information with other personal details.
- Depending on the settings of your web browser, system or mobile device we may receive certain geographic or system information.
- The information we collect may be used to generate non-identifiable combined statistics about our users which we may share with third parties.
- We may divulge your information if necessary to enforce our rights or in response to requests from law enforcement agencies.
- Your information may be disclosed in the event of a sale, merger, acquisition, reorganization, bankruptcy or similar event.
- What personal identifying information may be collected
- What other types of information may be collected.
- How your personal information may be used.
- Who is collecting your information
- With whom your information may be shared.
- What choices you have regarding the collection, use, and distribution of your personal information.
- What to do if you want to correct, delete or review your personal information.
- How secure your personal information is.
- What to do if you have a question or complaint.
Online visitors to any KA sites including, but not limited to the following sites:
and other websites under the control of Knowledge Adventure
All game applications published by Knowledge Adventure, including those PC and Mac based games, mobile applications, Wii, Nintendo DS and DVD games.
Information From Children Under 13
Once a child states that his/her age is under 13, we do not collect or store any personally identifiable information such as name, address, or email address unless we have received parental permission.
Note to Parents: We believe protecting personal information about young children is important. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.
What personal information is collected?
If an online visitor or user submits information to us, it will usually take the form of either: (1) product registration, mobile application registration, registration for online game and/or e-card participation, or newsletter registration (2) the purchase of goods, licenses or services, (3) message boards, (4) sweepstakes and contest registrations, (5) a customer service query, (6) surveys, and/or (7) newsletters. Personal information collected may include, but may not be limited to, your name, address, phone number, and/or e-mail address.
If you purchase products, licenses or services from us you will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.
What other types of information may we collect?
For some activities, we may ask you to create a username and password and/or to provide other information such as your age, date of birth, gender, and/or game and platform preferences and combine such information with your personal information. In addition, your web browser, client software or system or mobile device may transmit certain geographic information or information regarding the capabilities of your computer or system to us. We may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, we may use such information for security or enforcement purposes.
How do we use your personal information?
The personal information you provide us will allow us to fulfill your product or service order, alert you of new products or services, features, or enhancements, handle/route your customer service questions or issues, and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. It may also allow you access to enhanced features available to registered users. We may enhance or merge the personal information collected with data from third parties. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Who is collecting your information?
When you are asked for information us while either online or using our game applications, you are sharing that information with Knowledge Adventure. Some services are provided in conjunction with partner companies. If your personal information is being collected by a company other than us, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.
With whom may your personal information be shared?
We may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security and integrity of the personal information they obtain from us. We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact or bring legal action against you if you are violating the Terms of Service or Use Agreements for one of our sites, products or applications or may be causing injury to or interference (intentionally or unintentionally) with our rights or property, other users of our sites, applications or products, or anyone else who could be harmed by your activities.
As with any business, your personal information is also an asset of Knowledge Adventure and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to our successor or assign.
Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they will adhere to the same privacy and security procedures as Knowledge Adventure.
Our sites may also have message boards and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available online and the user does so at his or her own risk.
What choices do you have regarding the collection, use, and distribution of your personal information?
We make every attempt to allow you to control the way that we use personally identifiable information that you choose to provide. At the time you provide personal information, we may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the "mailings" KNOWLEDGE ADVENTURE may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
How secure is your personal information?
What if I have a question or complaint?