Upon launching Jumpstart World Kindergarten(downloaded version) I recieve the following "Error setting up channels" with the updating window in the background.  When I click "okay" the game exits the launching process. 

Can somebody please help me?

Hello.... Tech support? 

Could this have anything to do with the fact that I don't have a dedicated graphics card installed on my computer and am just using the Intel Graphics Media Accelerator 950 as a stand alone?

I could install a GeForce 7600 GS DDR@ 512 MB in the PCI Express slot since I have one laying around here?  Could this possibly fix my problem?

You need to set your firewall to allow:

 JSK.exe, JS1.exe or JS2.exe or JSWPre.exe (depending on the grade you are trying to run)

 Parent.exe

 Learngamelaunch.exe   

  If you do not know how to do this, let us know what firewall software (or anti-virus software)  you are running and we can send you directions.  Please send this directly to me at mike.bowman@adventure.com.

Error setting up channels is 99% of the time firewall related. Even with a firewall turned off, it can still cause issues if the game was installed while it was active. This feature is a standard as most Virus programs try to disable the firewall.  I have seen where this will help.

If this doesn’t work, what you need to is turn your firewall back on, and remove our program using the uninstall  icon we provide. Go to start, programs, jumpstart world… and click on the uninstall icon. You will be asked if you want to save the files, say YES as those are the records files.  Then restart your machine, install the software but don’t allow it to auto launch into the game. Once you are back on your desktop, then double click on our icon from your desktop to see if it will launch.  At times turning the firewall off, is the thing that is preventing us from starting as that is what normal viruses try to do, turn off or disable your security.