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Confused....very
ChristusG
Posted: Friday, January 16, 2009 4:58 PM
Joined: 1/14/2009
Posts: 2


My daughter received the Jump Start 3D Virtual World My First Adventure game CD for Christmas. We installed it today and she began playing. Well, she visited all the buildings in the little circle and was finished visiting them quickly. We looked at the map that you can bring up on the screen and noticed there was only one bubble lit up that she could get to. How do you get to the rest? And how do you look at other books in the library? Do you have to purchase a subscription to it?

 

So I went ahead and purchased a subscription, figuring that's how she would be able to access the other areas. I purchased it, closed her out of her game, and then opened the game back up. She still cannot go anywhere else in the game.

 

What do I do? Did I need to buy a subscription? Or could she access those areas of the game some other way? I'm very confused right now.


qualkare
Posted: Saturday, January 17, 2009 12:00 PM
Joined: 1/13/2009
Posts: 3


I was just about writing this same question when I saw yours. I also bought the subscription and I wanted to add another concern of mine to your question.

 

How do we actually track our kids' progress on this program ( or can we ?0)

 


Susanl
Posted: Sunday, January 18, 2009 12:21 PM
Joined: 1/18/2009
Posts: 1


I'm confused in the same way to.  We bought the product but don't seem to be able to move away from 'My neighborhood'.  I'm certainly not prepared to spend more money.  Normally when you buy disks you can just upload them on the computer and then crack on.  Why am I having such problems?
mishak
Posted: Monday, January 19, 2009 12:47 AM
Joined: 1/19/2009
Posts: 1


It is more then confusing.Exept makking robot ,listen to song can not do nothing.My 4 year old son can only walk on the terain.We can collect red balls also.Where are all the games which they shaw on the box?

JumpStart Staff
Posted: Wednesday, January 21, 2009 12:54 PM
Joined: 8/12/2008
Posts: 888


If you buy a subscription and the other lands do not open, did you use the same email and password combo when you bought the subscription as when you installed the game?

The only way I can check is for you to email me the email on the account to mike.bowman@adventure.com

 

Keep in mind that the lands open one at a time. You need to finish the super gem and the missions to move forward.

 

The true game part of the Beta is Story Land. Right now, there isn't a bunch to do when you are just in the world, collect some orbs, kick the ball, go swimming and explore, but the game portion is in the area Story Land.


4x4dad
Posted: Thursday, February 12, 2009 7:34 PM
Joined: 2/12/2009
Posts: 4


wow, good answer jumpstart......unfortunately it makes no sense.  you are telling me after buying the CD, I have to pay more to get my child out of "my neighborhood"?   not happening.  My 4 year old finished all the missions (not that there is much to the first area) and i do not know what a "supergem" is.  She has won a hundred mailbox trinkets and fifty music CD's (but they just keep giving the same 3), how much more can you do?  I'm VERY dissapointed.  Lame effort.

JumpStart Staff
Posted: Friday, February 13, 2009 2:58 PM
Joined: 8/12/2008
Posts: 888


We did our best to let customer’s know that Jumpstart world titles are basically subscription based titles. Most boxes have that explained on the inside front cover. The original CD has more content than we ever released in a game, even in the 4 CD packs. We wanted a game that could grow with the kids, and offer more content at a reasonable price tag, $7.99 a month.  For that price you get access to all of the units on the original purchase, plus the ability to download a play any of the other 3 virtual worlds, as well as access to all of the units on our beta games and jumpstart.com.

There was no way we could keep putting out CD games, as the stores already limit “educational software” store shelf space.

 

As always, if you are not 100% satisfied, and you have only had the game for a month or so, I can always refund your money.  The instructions for refunds are on the top of the box.

 


4x4dad
Posted: Saturday, February 14, 2009 11:48 AM
Joined: 2/12/2009
Posts: 4


I'm not trying to be a pain,  the way I see it, I'm just every other parent in the world who wants good things at a good price.  Looking at the inside cover, It states "get more adventures by becoming a jumpstart member" NOT "to get these adventures, a suscription is required at a cost of 8 dollars a month". This would have prevented me from buying the game for sure.  you know that. And by telling me you could not have put all the content required to have the game shown on the box, you are insulting my intelligence.  Ever played an X-Box game? a Sony Playstation game?  they put hours of content, with unbelieveable graphics on CD's-- yes they are more expensive, but an 8 dollar a month subscription adds up quickly.  Just trying to give you input for a better product.  Maybe jumpstart should consider this. I know i'm not alone in not wanting to keep up with a subscription. I would return this product , but unfortunately, my daughter broke the CD trying to remove it from the laptop.  ehh, lesson learned.

pjanak
Posted: Monday, February 16, 2009 2:03 PM
Joined: 2/16/2009
Posts: 2


Yep. Certainly would have helped to use the word's "subscription based" on the packages. It is an outright lie that you could not have put more than one level on the CD.  YOu should pay for my subscription given the amount of 5 year old flack I got from my daughter after she became ticked off at not being able to go to the next level and me not knowing why. This initial CD should havebeen a multi-CD setup  had 20 to 30 hours of content for 20 bucks we got 1 level and a subscription requirement to continue. So much for truth in advertising. Alas , I'll still purchase a subscription....maybe. It is for her benefit.
dobiezeke
Posted: Tuesday, March 17, 2009 10:13 AM
Joined: 3/17/2009
Posts: 1


Alas, I am another father who has a disgruntled 2 1/2 year old daughter who has completed every game, every test, and is tired of going to her mailbox to see the same "prizes".  She has resorted to using the game as a way of "checking out her wardrobe" in the section in which you choose your character - all the while complaining that she can't get to the next levels.

 

My wife bought the game as a Christmas present and had I known that it required a monthly subscription, I would never have let my daughter get a taste for it, since she now enjoys the educational aspects of the game however is frustrated with the lack of ability to truly advance - I'm not ready to teach the lesson to her on "money is required to get further in life - including this game".


themomof3
Posted: Tuesday, March 17, 2009 12:39 PM
Joined: 3/17/2009
Posts: 1


Ok what a crock! Seriously.  This is not the first jumpstart game I have bought.  The first one I got was two years ago.  The kids loved it.  All three of them.  I was so impressed with it that when Christmas rolled around I seen a NEW JUMPSTART CD GAME and was extremly excited that I didn't even think about it just threw it in the cart.  I have done everything I could think of to get further in this virtual 3D world and now I see that you have set it up were we have to pay more money to play a game we have already paid for.  Don't you think it is bad enough that even to play the game we have to have on line access?  Come on!  These are children and I have dial up so excuss me if I get a little upset and don't want my phone tied up so my child can play a game.  Now you want more money for a game that (let's be real here) really isn't all that. 

 

This is not the only learning game I have.  And for the good parents in the world I am gonna give you a few titles.  Of games that are not only hours of play but also you don't need INTERNET ACCESS OR A MONTHLY FEE!

 

SMILETOWN 1st and 2nd grade excelerator

BARBIE SECRET AGENT

GARFIELD'S MAD ABOUT CATS

SCOOBY-DOO JINX AT THE SPHINX

BOOHBAH WIGGLE AND GIGGLE

GARFIELD IT'S ALL ABOUT VOCABULARY AND SPELLING

BLUE'S CLUES PRESCHOOL

MUPPET BABIES AIR, LAND, AND SEA

AND LAST BUT NOT LEAST IN THIS LIST IS

JAY JAY THE JET PLANE SKY HEROES TO THE RESCUE.

 

Jumpstart you let yourselves down! But worst of all our children!


FennecWind
Posted: Thursday, May 21, 2009 7:10 PM
Joined: 5/14/2009
Posts: 1


We did our best to let customer’s know that Jumpstart world titles are basically subscription based titles.

Would you like my box and cd, it appears it slipped out without this notice.  As di every single box we sold at my work (walmart) and every single box at every retailer in the entire town, and nearly every online store description.

 

Seriously, I would love to see one of these boxes that actually says it requires a subscription.


ABrondel
Posted: Sunday, May 24, 2009 5:28 PM
Joined: 5/24/2009
Posts: 2


Mine actually says the subscription is "Optional". Yeah, optional if you don't want the whole product. Why would I pay $30 for 1/5 of a piece of software???
meganandjared
Posted: Monday, July 27, 2009 3:22 PM
Joined: 7/27/2009
Posts: 2


My daughter loves playing the CD. She enjoys playing in the neighborhood but I am ready to expand her game. I just payed for the full year subscription and I would like to know how to open up the other places that are shaded on the map. Do I continue to play using the CD or do I now access the game online? You mentioned that we need to finish the super gem. What is that? And we need to finish the missions. What missions? Right now we just run around the neighborhood and play the same games at the school house. Once again, we are super happy with the game and don't mind paying the subscription in order to open up the rest of the world. I just need to know how to get access to the rest of the map.
JumpStart Staff
Posted: Monday, July 27, 2009 4:40 PM
Joined: 8/12/2008
Posts: 888


All you need do is play the game. These titles are not the same as the online world, for this title you need to follow the character's instructions as they lead you through the world.

You finish both the super gem and the missions for the next unit to open up.


 
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